Common Questions

Common Plumbing Problems & Solutions 


  • Low faucet flow or pressure:

The aerators could be clogged – remove and thoroughly clean them. If problem persists, call a plumber.

  • Lack of hot water:

The thermostat or elements might be broken. You should not attempt to fix this yourself – contact us to find out how we can help.

  • Water draining slowly:

In the lavatory: use a plunger to help dislodge a toilet blockage. Pour boiling water into the toilet if blockage still does not budge. If this doesn’t work, the clog is probably further in the system, and you should call a plumber.

Sinks and tubs: take out the stopper to check for hair/food/or other clogs. Use high-strength sink unblocker and leave overnight. If that doesn’t fix it, call in a plumber.

  • Water smells bad

You should call an emergency plumber straightaway to conduct a water test. It may be unsafe to drink or use. Phone us at 919-732-3030.

If only hot water smells, the anode rod in the heater might be bad, or there could be a bacteria build-up in the heater system.

If hot and cold water smells, your water system could be contaminated.

  • Drastic increase in water usage or bill:

There may be a leak somewhere in your property or in the underground water mains.

To check whether your toilet is leaking, put some food coloring in the toilet tank. If after ten minutes you see color in your bowl, it may be a case of changing your flapper.

If it’s not the toilet, there’s no DIY job you can do. Call Tom Bacon Plumbing at 919-732-3030 to perform a leak detection as soon as possible.

Well system pressure surges:

Noticeable pressure surges in a well could mean tank problems or electrical issues. This will need to be diagnosed by a plumber – call Tom Bacon Plumbing well specialists.